Maggie is the Founder and Co-Managing Partner of ZingTrain. She developed Zingerman's approach to training (Bottom-Line Training or BLT), teaches several ZingTrain seminars including The Zingerman's Experience, Bottom-Line Training and Creating a Vision of Greatness in addition to a host of internal classes. She's about to publish an ebook on BLT and has been chairing a roundtable of small business owners for the past seven years. Maggie's favorite part of her job is the people she gets to work with - both within ZingTrain and the greater Zingerman's Community of Businesses in addition to client businesses from around the world! When she's not working, Maggie enjoys camping in her new Alto Safari Condo, riding the bike path in Sleeping Bear Dunes National Lakeshore, and visiting her sons in New York City.
Enjoy the nuggets of wisdom, techniques, tips, and insights we've gathered from sharing the Zingerman's unique approach to business for over 20 years. We've offered training to thousands of people on topics like customer service, leadership, visioning, open-book management, among many others, and we plan to share as much of that insight we've gathered from doing so with you here.