Before I get too far into this blog post about how to write a vision, it feels appropriate to share a vision of what success looks like for this blog post. Here goes:
In the Servant Leadership workshops we teach, we often lead in to the content we’ve adapted from Robert Greenleaf by asking the group:
"You can say ‘no’ to customers!” feels like an outrageous thing to advocate, especially when your organization is known for delivering great customer service...
Topics: Customer Service